Why this role is worth your move: Be the trusted technical authority, not buried in a caseload. You’ll train new starters, lift decision quality across the team, and guide outcomes on complex, medical-heavy claims. If you want visible impact on people, process and results, this is the platform. Your impact First point of contact for medical and technical escalations Hands-on coaching and structured training for new starters Review and endorse complex decisions with legislative accuracy Work closely with panel lawyers, medical specialists and DR teams Drive continuous improvement in process and technical standards What you’ll bring Depth in workers’ comp; confident with medical-heavy files Track record coaching and upskilling case managers Strong grasp of legislation and nuanced application Confidence to make and defend technical decisions Collaborative leadership style that earns trust What’s on offer Hybrid flexibility: WFH balance with CBD collaboration days No heavy personal caseload — focus on coaching and standards Leadership that trusts your expertise and backs your development Scope to leave a legacy in capability and claimant outcomes Apply now or contact Kurt at k.ringland@ensurerecruitment.com.au for a confidential discussion. Shortlisting underway – move quickly to secure your opportunity! SCR-kurt-ringland
